1. What is Global Trends?
Global Trends is a multi-niche online store offering a wide range of trending and high-quality products across various categories at affordable prices.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) on select orders and locations. Additional charges may apply for COD orders.
3. How long does it take to receive my order?
- Orders are processed within 1-3 business days.
- Delivery usually takes 5-10 business days, depending on your location.
- You will receive a tracking link once your order is shipped.
4. How can I track my order?
Once your order is shipped, we will send a tracking link via email or SMS. You can track your order on our website or the courier partner’s website.
5. What are the shipping charges?
- Free shipping on prepaid orders above ₹[Insert Amount].
- Standard shipping charges apply for orders below ₹[Insert Amount], calculated at checkout.
6. Can I cancel my order after placing it?
- Orders can be canceled within 12 hours of placing them.
- If the order is already shipped, cancellation will not be possible.
7. What if I receive a damaged or wrong product?
- If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with images of the product.
- We will arrange a replacement or refund after verification.
8. What is your return and refund policy?
- Returns are accepted within 7 days of delivery if the product is unused and in original packaging.
- Refunds are processed within 5-7 business days after return approval.
9. Do you offer international shipping?
Currently, we only ship within India.
10. How do I contact customer support?
For any queries, feel free to reach out:
📧 Email: globaltrends0555@gmail.com
🌐 Website: https://www.globaltrends.co.in/
